Patient Advocacy

Your medical program includes a service called "Patient Advocacy," which is provided by The Karis Group and can provide tremendous help and reassurance if you are ever faced with large medical bills. This service links members to negotiating professionals who help resolve bills from medical providers, whether or not they are in network and whether or not the service is pending or the member has a bill in hand.

If you believe you could benefit from the assistance of a Patient Advocacy professional, simply contact Member Services at 1-866-950-2368 to verify eligibility and submit a service request form and medical information release form. Upon receipt of these forms, a member of the Patient Advocacy team at ADMU Benefits will contact you to verify the information you supplied. You will then be assigned a personal negotiator, who will pursue all reasonable options to help resolve the medical bills, whether by settlement, payment plan or financial assistance qualification.

Note: Patient Advocacy is not insurance and does not provide funds to pay for bills. Patient Advocacy is a best efforts service and despite our diligent efforts on members' behalves, some providers refuse to make accommodations to help resolve outstanding medical bills.